Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to talk to us about a crypto casino we haven't covered yet? This page explains how to reach our editorial team and what you can expect once you do.
How to Reach the Crypto Casinos Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where possible, tell us upfront what your message is about — a review query, a correction, a partnership request, or something else. That alone usually shaves a day off our response time, since it goes straight to the right person.
We don't operate live chat or a phone line for reader enquiries. If you're looking for support with a specific crypto casino site — a deposit that hasn't cleared, a bonus dispute, or a withdrawal delay — that's a matter for the operator's own customer support team, not ours. We compare and review these sites; we don't process transactions or hold player funds on their behalf.
What You Can Get in Touch About
- Review questions — Want more detail on how we rated Betpanda, CoinPoker Casino, Cryptorino, or any other site on our list? Ask and we'll clarify our reasoning.
- Corrections and updates — Crypto casino terms change often: a welcome bonus gets revised, a coin gets added, a licence changes hands. If you spot something on the site that looks out of date, flag it and we'll check it against the operator's current terms.
- Content suggestions — If there's a topic you'd like covered in more depth, such as wallet setup for beginners, network fee comparisons, or a specific site not yet reviewed, let us know what you're after.
- Partnership and editorial enquiries — Operators or industry contacts wanting to discuss a listing or a data update should introduce themselves and explain what they're proposing. We're transparent that some links on this site are commercial, and no enquiry buys a better ranking.
- Responsible gambling concerns — If gambling has become difficult to control for you or someone close to you, say so in your message. We'll point you toward independent support resources, and we'd encourage you to also reach out to the National Addictions Management Service (NAMS) helpline in Singapore or a similar service in your country.
What Happens After You Send a Message
A real person on our editorial team reads and responds to every enquiry — there's no automated reply standing in for an actual answer. Our usual target is two working days, though during periods of higher volume it may take a little longer. If your message needs input from more than one person on the team, we'll say so and keep you updated rather than leave you wondering.
A Note on Accuracy and Independence
Bonus terms, licensing details, and supported coins at crypto casinos shift regularly, and offshore operators don't always announce changes clearly. We fact-check what we publish against operator terms and try to keep our comparisons current, but if you play at any site listed here, always confirm the live terms, wagering requirements, and withdrawal limits directly with the operator before you deposit. If you notice a discrepancy between what we've written and what an operator currently offers, telling us helps every reader who comes after you.
We're also upfront that Crypto Casinos may earn a commission when readers click through to some of the casinos we list. That relationship never decides how a site is ranked — our ratings are based on the same criteria for every operator, regardless of any commercial arrangement.
Before You Write In — A Quick Check
A few things are worth checking before you reach out, since they cover the most common questions we receive:
- Bonus or wagering questions are usually answered in detail on the individual site's review — check the offer terms listed there first.
- For UK readers looking at options outside the standard licensed market, our page on trusted non-GamStop casinos UK may already answer what you're asking.
- Remember that all gambling carries the risk of losing money, and cryptocurrency values can move sharply between the time you deposit and the time you withdraw — that's not a fault we can fix on our end, just a risk worth factoring in before you play.
- Our content is intended for readers of legal gambling age in their jurisdiction (18+ or 21+ depending on where you are) — we don't provide guidance for anyone under that threshold.
Thank you for taking the time to read this page. Whether you're flagging a correction, asking about our methodology, or just want to share feedback on how we can make Crypto Casinos more useful, we look forward to hearing from you.